Can I return my phone?
Not all purchases are successful. And if the new mobile phone did not suit something, of course, there is a desire to return it. Can I return my phone and get my money back?
Our Russian legislation says that ifthe mobile phone is working, it is not possible to return it, because this product is referred to a group of goods, exchanged or returned simply because it is impossible. If you turn to the Russian legislation, specifically to the law "On the Protection of Consumer Rights", then you can find there that the money the store returns if a defect or malfunction is found. Is it possible to return a cellular phone in this case? Yes, perhaps you just need to make sure that the warranty period has not expired yet, and the defect did not come through your fault. In addition, it is necessary to comply with several conditions: the mobile phone should still be a commercial kind, in addition, you must retain the full package. Also, you need a warranty card and two checks - commodity and cash.
With all this, boldly come to the store and writea statement in which indicate your requirement: you need to replace the phone with a working one or return the money. After the store will make an inventory of your phone, and send to a service center. You will only have to wait for the result, which will depend on what the expertise will show. To get even more information on this topic, read the article that is located here.